TechTalks Event
Setting Up E-Commerce on Campus
with guest experts Jack Duwe and Brian Busby
April 27, 2000
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What e-commerce services are offered at UW-Madison? What is the technical environment of the system? What was the investment and timeline for implementing the e-commerce services? How were the merchant and payment service providers selected? What does an overview of an e-commerce transaction flowing through Wisconsin look like? How does an e-commerce service in a university environment differ from a ".com"? What are the "easy" aspects of e-commerce and the "difficult" aspects? How do you determine the pricing structure of the service? Who are your merchants and what are they selling? What is the biggest product in terms of volume? For this "WISC" service, what did you have to add to the basic e-commerce package? What have the volume of your sales been? What is your biggest success story?
Come and listen in on April 27 to learn what's new and plan now to send in your questions to expert@cren.net and join Jack, Brian, Howard, and Judith on Thursday, April 13 as they explore the unknown territory of fully implementing e-commerce on campus!
Setting Up E-Commerce on Campus
UW-Madison has developed an e-commerce service for any campus department to use when selling goods and services over the Web. The site went production in April, 1999 and today serves many campus departments, selling such diverse products as conference registrations, football tickets, and software. Because of the infrastructure, UW-Madison has become the statewide distribution center for site-licensed higher-ed software, which is sold at the cost of media distribution to a population of 250,000 students and 50,000 departmental customers statewide.
Guest Experts
Jack Duwe is the Deputy CIO for the University of Wisconsin,
Madison, and the Associate Director of DoIT. He has managed information
technology departments for over 30 years at UW-Madison. E-commerce
is a key part of the IT infrastructure at UW-Madison. Duwe holds
an MBA from UW-Madison and is a CPA.
Brian Busby is Senior Project Manager at the UW-Madison Division
of Information Technology (DoIT). His group specializes in Web-based
business systems development, with an emphasis on e-commerce applications.
Prior to joining DoIT in 1998, Brian served as the IT Manager for
the UW-Biotechnology Center for 8 years. Brian holds a Masters of
Library Studies degree from UW-Madison.
Co-Hosts
Howard Strauss, Manager of Academic Applications at Princeton
University, is TechTalk's Technology Anchor.
Co-Host Judith Boettcher is CREN's Executive Director.
Together, Howard and Judith will ask the really tough questions—and
relay the questions you email to them at expert@cren.net.
Background & Resources
We're building this event's resource list right now and we'd welcome your contribution.
Jack and Brian have provided us with a useful list of resources:
- One of the many storefronts on the Wisconsin campus using their e-commerce infrastructure.
- Presentation on DoIT's CyberCash Service
- Flow of transaction to CyberCash
- Flow of transaction from CyberCash
- CSG Electronic Commerce Workshop Presentations
- CyberCash
- All About Merchant Accounts
- E-Commerce Link Vault
- The eCommerce GuideBook
- E-Commerce Webopedia
- Consortium for Global Electronic Commerce
For more general insights about e-commerce and higher education, read a recent report published in Business Officer on the National Association of College and University Business Officers (NACUBO) 21st-Century Executive Symposium symposium. NACUBO also recently published the book, E-Business in Education: What You Need to Know by author Donald M. Norris. It can be ordered by calling (301) 362-8198.
Also, Practical UNIX & Internet Security, 2nd Edition, by Simson Garfinkel & Gene Spafford, is recommended by this Tech Talk event's guest experts.
