Web Conferencing Considerations

Client

Ÿ       Browser requirements

Ÿ       Cross platform support

Ÿ       Plug-in requirement

Ÿ       Connection requirements

 

Capability

Ÿ       Slide presentations (PowerPoint, other)

Ÿ       Presentation tools (highlighter, etc.)

Ÿ       Application sharing

Ÿ       White boarding

Ÿ       Audio

Ÿ       Video

Ÿ       Web tour

Ÿ       Recording / storage

Ÿ       Chat

Ÿ       Question support

Ÿ       Polling

Ÿ       Printing

Ÿ       Online help

Ÿ       e-mail notification

Ÿ       Branding

Ÿ       File transfer

 

Administration

Ÿ       Ease of use of administration tools

Ÿ       Meeting scheduling

Ÿ       Authentication of registration

Ÿ       Levels of access

Ÿ       Scheduling conflict resolution

Ÿ       Profile management

 

Reporting

Ÿ       Quality of reports

Ÿ       Quantity of reports

Ÿ       Ease of report generation

Ÿ       Ability to use third-party reporting tools

 

 

Security

Ÿ       Administration

Ÿ       Meeting

Ÿ       Registration

Ÿ       Communication

Ÿ       Firewall

Ÿ       Classified information security

 

Scalability

Ÿ       Number of meetings supported

Ÿ       Number of attendees supported

Ÿ       Number of presenters supported

Ÿ       Ease of adding multiple servers

 

Connectivity

Ÿ       Bandwidth supported

Ÿ       Database support

Ÿ       Data import and export

Ÿ       Interface with ERP/content management systems

Ÿ       Interface with other external systems

Ÿ       Recoverability

 

Support

Ÿ       Overall support

Ÿ       Training

 

ASP or Self-hosted Options

���� ASP

Ÿ       Contract Requirements (length, variables, revisions)

Ÿ       Per user / meeting/storage

Ÿ       Costs

Ÿ       Additional services

���� Self-hosted

Ÿ       Overall cost

Ÿ       Ease of Installation

Ÿ       Ease of Management

Ÿ       System Requirements